Client's Representative
At MASS we take our projects and their execution very seriously and hence act as Client Representatives at every stage of the project. We don’t just act as Managers, but we take complete ownership of the projects we undertake and act as a liaison of our customers to ensure that all their needs and interests are met, right from the discovery phase to the execution/hand-over phase.
Although we are a Project Management Company providing end-to-end Project Management Services (pre-construction to post-construction), Design Services (with our integrated in-house design army), Development Solutions (from assessing feasibility, the viability of projects to complete hand-over), Cost Consultancy, and Real Estate Allied Services. But keeping up with the industry’s need of the hour, we understand how important it is to work in synergy with clients and stakeholders; hence, we act as Client Representatives-running the show on their behalf! From the commencement of the project, we take the baton from our clients and share roles and responsibilities ensuring all their needs are met in time, with zero disruption.
Development Solutions
At MASS, we understand what it takes to build successful projects. Hence, in addition to providing end-to-end Project Management Services, Design Services, Cost Consultancy, and other real-estate Allied Services, we are competent in offering complete Development Solutions.
This includes various packaged services that can either be customized/hand-picked or opted as a whole as per the client’s requirement.
1. Pre-development Solutions
Feasibility Analysis
Within Feasibility Analysis we assess the viability of the project before its inception. The Development team at MASS can assist Clients (landowners) in defining the objectives of a project and arriving at the “best land use” strategy for the development of the available land bank. MASS can assist in evaluating the feasibility of the land, identifying potential investors, legal advisors, and managing a diverse team including market consultants, master planners, and architects for the development of the concept.
Real Estate Advisory
MASS undertakes assignments of an advisory nature for various banks, real estate funds, individuals, and organizations, looking to invest in the real estate market in India. Our team of professionals provides project-specific advice on the creative, technical, and administrative know-how required to develop a sound strategy both for developers and investors.
As Real Estate Advisors, MASS can assist in pre-construction due diligence, followed by ongoing periodic audits at the site after the commencement of construction.
Techno-Commercial Due Diligence
This service is best-suited for renovating, restoring, or re-creating old buildings/projects. As a part of this service, we assist our clients in the technical evaluation of pre-existing buildings and projects.
2. Development Solutions
Design & Build
As the name suggests, from designing to building, we take care of end-to-end services that are involved in the completion of projects.
Construction Management @ Risk
In this model, we act as a consultant to the owner in the development and design phases providing pre-construction services and then offering construction and contracting solutions during the construction stage.
Design Services
We at MASS believes that the creative design process is at the heart of every project. Therefore, in addition to our suite of existing Project Management and Development Solutions, we also offer a horde of Design Services to our clients. We have a dedicated and dynamic in-house team of Design Architects and Engineers with diverse and varied experiences in a wide spectrum of projects, both in scale as well as in nature.
We endeavor to deliver an effective & unique design solution in line with the Client's requirement, ensuring timely delivery of all drawings/ documents and effective monitoring of the project.
Our Design Services include:
1. Design & Planning
Client/ Design Brief development developing Master Plan and Design Concepts
Development of the Schematic Design
Detailed Design Development
Tender Documentation
Preparation of GFC drawings
2. Interior Design
Interior Space Planning
Concept & Schematic Designs Development
Detailed Design Development
Tender Documentation
3. MEP Design
Client/ Design Brief development developing Master Plan and Infrastructure
MEP Design Concepts
Development of the MEP Schematic Design
Detailed MEP Design Development
Tender Documentation for MEP
Preparation of GFC drawings
4. Design Management
Establishment of Design Management strategy control, manage, assign scope and take accountability for the delivery of various stakeholders of the project manage design change effectively by the evaluation of technical, time, and cost effects of proposed changes.
Establishment of Design Management strategy
Control, manage, assign scope and take accountability for the delivery of various stakeholders of the project
Manage design change effectively by the evaluation of technical, time ,and cost effects of proposed changes.
Maintain stipulated quality of the design and associated documentation
Control project costs
Manage design schedules
Project Management
As Project Managers in the construction industry, we at MASS, undertake a planned series of activities and design them in synchronization with our customer’s requirements, whenever we go on board with new projects. This includes overall planning, coordination, monitoring, and controlling of a project from inception to completion to produce a functionally and financially viable project that will be completed on time, within authorized cost, and to the required quality standards.
Our Project Management services are classified into three typical stages.
1. Pre-Construction Management
From the moment we take up a project, we chalk out a roadmap for our customers, taking ownership of the entire project, right from its budding stages. This process includes advising, monitoring, and reporting on Pre-Construction activities of the project. MASS initiates the project by preparing a project execution plan that will set out the cost, time, and quality objectives of the project, and the systems and procedures that will be used to achieve these objectives. The overall objective of the Pre-Construction process is to improve efficiency, reduce cost and time (by providing clear briefings, pre-planning meetings, workshops, and resource allocation), and value maximization (by managing the supply chain, making timely decisions, and operating in a pro-active and robust environment).
Phases of Pre Construction Management
Project definition
Project administration
Appointment of architect and consultants
Design management & coordination
Procurement management/Tender and Bid management
Planning management/ Forecasting management
Cost management
Risk management
Value management
2. Construction Management
MASS starts the construction management process during the preliminary design stage when project planning milestones are established, construction concepts are developed, and the overall plan is prepared.
As a part of Project Management Consultancy, during the construction period, MASS will prepare a construction management strategy, procedure, and manual and undertake ‘Construction Process Management’ which is essentially a strategy of overseeing the General contractor’s/ Sub -contractor’s supervision team at the site, monitoring their established processes and doing periodic quality checks at random.
As Client Representative, MASS will represent your best interest in interactions with contractors, major subcontractors, and all other consultants.
During the final design, construction management tasks include constructability and cost-saving reviews, consequent design changes, and environmental compliance. The construction phase involves the implementation of the construction plan by the Project Construction Manager including day-to-day communications and coordination with contractors.
Phases of Construction & Installation Management
Appointment of contractors
Planning management/Forecasting Management
Cost management
Site management
Quality control
Environment, Health & Safety management
Timely Co-ordination with client, architect and other consultants
3. Post Construction Management
Through the post-construction management services we ensure that the project is handed over to the client in a controlled and disciplined manner. MASS will also coordinate for the handover of all documents including as-built drawings and approved manuals by the Contractors/ Vendor.
Phases of Post Construction Management
Package closure – technical & commercial
Final cost report
Co-ordination for hand over - documents including as-built drawings, operation & maintenance manuals
Cost Consultancy and QS (Quantity Surveying)
MASS can also undertake assignments of Cost Management, Cost Audit, and Cost Monitoring of the project to ensure that the project is being developed to the Client’s requirements within the best value proposition and budget. MASS' Cost Management Team establishes an effective centralized Cost Management
Our Cost Consultancy services are classified into four typical stages.
1. Pre-contract
Initial budgetary estimate
Preliminary cash flow
Identification of items for advance purchase
Value management (with Consultants)
Cost monitoring (against design progress)
Preliminary cost plan & cash flows
2. Tendering & Documentation
Procurement strategy – packages, tendering & contracts
Preparation of contract documentation
Preparation of standard &consistent BOQ
Tender review & analysis
Preparation of Letter of award & Contracts
3. Post contract Cost Control & Monitoring
Cost control & administration
Revised cash flow & financial advice based on tenders
Change management strategies
Progressive cost plan & monitoring of costs
Monthly project cost report
Indent & check measurements / quantities, Material reconciliation
4. Post contract Financial Management
Standard procedures for progress payments
Attend meetings
Monthly valuations & progress payments
Preparation of final accounts
Financial & contractual close-out
Allied Services
Apart from the core Project Management and related services, MASS also offers a range of allied services adding value to the projects by focusing on time, cost, quality, and safety.
1. Program Management & Process Review
While acting as the Program Manager, MASS takes the responsibility of being a single point contact for Strategic Planning, Monitoring, and Periodic Reviewing & Reporting to the Owner on the factual status of the overall Project Schedule. MASS identifies the risks to the timeline of the project and advises the Owner on remedial actions so that the project can be completed within the targeted timeframe and cost.
2. Quality Review & Audits
We at MASS believe in Total Quality Management and feel the responsibility of monitoring our existing developments and ongoing construction projects for possible hazards and non-conformity to Quality standards. In addition to conducting 1st and 2nd party audits, we are also capable of conducting on-site (3rd party audits) for our clients.
In Quality Audits, our team reviews the design, design basis reports, specifications, testing-commissioning reports, statutory approvals, and supporting documents for the project and undertake a walk-through and visual review of the site and structure(s) to create a report of the findings and advise the Client on the technical (design and construction-related) aspects of the project and grade the overall quality of the development.
Our highly qualified and experienced team of Engineers under the supervision of Senior Management review the ongoing construction and report the risks, defects and recommend improvement in quality where the quality is below acceptable norms.
The objectives of quality audit in MASS opinion are:
Evaluate the project process to identify defects so that they can be fixed.
Provide recommendations to prevent future defects in the project process.
Review and report quality standards concerning specifications and contract documentation.
Prepare monthly audit report collating observations, risks, defects noted, d recommendations.
Follow up-to review the compliance of recommendations provided and report the status.
3. Safety Review & Audits
At MASS, we have adopted a structured process to conduct Safety Audits that measure compliance and conformance to safety standards, striving for zero accidents. With our highly qualified and experienced professionals, we understand the gravity of Safety as a priority in the Project Management Process and we also undertake 3rd party Safety Audits for our clients. We believe in integrating safety into the design, production, and use and ensuring that our sites are inspected during and after completion by experienced safety professionals to make sure that no safety hazards remain. MASS undertakes the Environment, Health & Safety audit for large and complex projects wherein the safety team identifies the various risk involved in the project and proposes the mitigating plan.
MASS defines the project-specific safety system such as: Establishing minimum EHS standards for the project
Resources required to ensure a safe working atmosphere
Fall protection system including edge protection & work at height issues
Risk assessment and mitigation plan
Safe working method statements for critical activities
Various permits to work
Regular inspections to identify & correct unsafe situations
Consistent awareness programs
Task-related instructions to workers
Regular safety meetings
Effective emergency evacuation system